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Product Support


Our Contact Information

If you encounter problems or would like to make suggestions for a future revision, here is our contact information:

Hamilton Laboratories
16645 NE 46th Street
Redmond, WA 98052-5441
U.S.A.

Telephone: 425-497-0102
FAX: 425-497-8336
Email: hamilton@hamiltonlabs.com
Website: http://www.hamiltonlabs.com


Bug Reports

If you encounter what you believe to be a bug, please try to experiment to see what specific command or command sequence seems to be failing before calling. A problem that can be reproduced is obviously easier to fix. Built in to Hamilton C shell are a number of consistency checks to trap bugs before they cause damage and to snapshot enough information to help us diagnose and repair the problem. If the shell is actually crashing, look to see if a new entry has been added to the error log, crash.csh, in your home directory; that information will be useful.

If you find a legitimate bug, we will fix it, no time limit, no charge, no excuses. We believe you’ve paid for working software, not non-working software and that’s what we promise to deliver.



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